The campaigns run by Urban Project follow specific and unique regulations. In this sense, all exchanges and returns that may result from purchases using a discount (promotional code or discount voucher) will be based on the final invoice value and not the actual value of the items in the order.
For exchanges made after the end of the campaign, the discount will only be maintained for exchanges for another size (within the same reference). Promotional campaigns run at Urban Project follow the general rules of stock availability.
Important: ONLINE STORE CAMPAIGNS MAY DIFFER FROM PHYSICAL STORE CAMPAIGNS.
"BACK TO SCHOOL" Conditions — Online Store Valid from 05.09.2026 to 23.09.2026 for purchases made at
Campaign conditions
During the campaign period, the following discounts apply regarding an additional 20% Discount Coupon, issued based on the eligible purchase amount. The discount coupon is issued exclusively for purchases made in the online store between 05/09/2026 and 23/09/2026. The coupon value corresponds to 20% of the final purchase amount, after the application of existing direct discounts. The campaign applies to all items available in the online store, and is limited to existing stock. If the purchase amount is lower than the coupon value, the remaining amount is neither refunded nor reused. The discount coupon cannot be combined with other campaigns, promotions, promotional codes, or other active benefits. Unless stated otherwise, the campaign does not apply to:
Gift cards / vouchers.
The promotion is available exclusively in the online store (
Coupon issuance / Usage: Online Store
The coupon is automatically generated by the system after checkout completion and sent by email to the address associated with the order, and it will also be visible in the customer area "My Orders". The coupon issued from an online store purchase can only be used in the online store. In case of total or partial return of the purchase that generated the coupon, the company reserves the right to:
Cancel the coupon, if it has not yet been used; or deduct the value corresponding to the coupon from the amount to be refunded, if it has already been used.
The return or exchange of products purchased using a coupon follows the online store's general policy, with only the amount effectively paid after the coupon deduction being refunded. The coupon value corresponds to 20% of the final purchase amount, after the application of existing direct discounts. The coupon can be used exclusively between 24/09/2026 and 30/09/2026, inclusive, and cannot be used outside this period. To use the coupon, the customer must enter the respective code in the "Promotional code" field available at checkout, and the order must have a value equal to or greater than twice (2x) the coupon value. The coupon is non-refundable, non-convertible into cash, cannot be combined with other coupons, and can only be used on a single order (single-use code). The company reserves the right to refuse or invalidate coupons with indications of misuse or fraud.
CAMPAIGN CONDITIONS
- 10% discount promotion;
- Promotion valid on select items;
- Discount applied at checkout;
- Promotion valid August 21–24, 2026;
- Promotion limited to current stock;
- Cannot be combined with other promotions;
- Online only.
Terms and Conditions of the ‘EVERYTHING 50%’ or ‘EVERYTHING -50%’ Promotion
- 50% discount promotion;
- Offer valid on selected items;
- Offer valid from 20 August 2026 at 10.00 am to 15 September at 11.59 pm;
- Offer subject to availability;
- Cannot be combined with other offers;
- Online only.
EXTRA 10% Promotion Terms and Conditions
- Extra 10% discount promotion;
- Promotion valid on select items;
- Promotion valid from August 18 to 20, 2026, at 10:00 a.m.;
- Promotion limited to current stock;
- Can be combined with the “Urban Project Promotions” campaign;
- Online only.
Urban Project Promotions Terms and Conditions
Valid from August 17, 2026, through September 10, 2026
1. General Campaign Terms and Conditions
- The “Urban Project Promotions” campaign is valid for purchases made between August 17, 2026, and September 10, 2026.
- The campaign applies only to selected items and brands, which are clearly marked as part of the promotion on the Urban Project website.
- Discounts of up to 60% are valid exclusively online.
- Discounts may vary depending on the item, brand, category, size, color, or stock availability.
- The campaign is limited to existing stock and may end early for certain items, sizes, colors, or brands.
- Participation in the campaign implies full acceptance of these terms and conditions.
2. Application of Discounts
- Discounts are applied directly to the price of the selected items.
- The statement “up to 60% off” refers to the maximum discount available on selected items and does not mean that all items covered by the promotion will receive this discount.
- The final price displayed for the item is the amount the customer will pay, with the discount already applied.
- The availability of promotional items is subject to current stock levels at the time of purchase.
- Adding items to the cart does not guarantee their reservation.
3. Exclusions and Combining Offers
- Items not marked as part of the promotion are excluded from the campaign.
- This campaign cannot be combined with other promotions, promotional codes, vouchers, coupons, discounts, or offers currently in effect, unless expressly stated otherwise.
- Urban Project reserves the right to correct any errors in price, discount, image, description, or information resulting from technical or human error.
4. Exchanges, Returns, and Refunds
- Exchanges and returns of items purchased during the campaign are subject to Urban Project’s current exchange and return policy.
- In the event of a return, the refund amount will correspond to the amount actually paid by the customer at the time of purchase.
CONDITIONS OF THE “URBAN PROJECT SALE”
Valid from 17 June 2026 to 17 August 2026
- GENERAL CAMPAIGN CONDITIONS
- The “Urban Project Sale” campaign is valid for purchases made between 17 June 2026 and 17 August 2026.
- The campaign applies only to selected items and brands that are clearly identified as being on promotion on the Urban Project website.
- Promotions of up to 50% off are available exclusively online.
- Discounts may vary depending on the item, brand, category, size, colour or stock availability.
- The campaign is subject to stock availability and may end early for specific items, sizes, colours or brands.
- Participation in the campaign implies full acceptance of these terms and conditions.
- APPLICATION OF DISCOUNTS
- Discounts are applied directly to the price of selected items.
- The expression “up to 50% off” refers to the maximum discount available on selected items and does not mean that all items included in the campaign are subject to this discount.
- The final price displayed for each item corresponds to the amount payable by the customer, with the discount already applied.
- Promotional items are subject to stock availability at the time of purchase.
- Adding items to the shopping basket does not guarantee their reservation.
- EXCLUSIONS AND COMBINATION WITH OTHER PROMOTIONS
- New Collection items and items not identified as being on promotion are excluded from the campaign.
- The campaign cannot be combined with other promotions, promotional codes, vouchers, credit notes, discounts or offers in force, unless expressly stated otherwise.
- Urban Project reserves the right to correct any errors in prices, discounts, images, descriptions or information resulting from technical or human error.
- EXCHANGES, RETURNS AND REFUNDS
- Exchanges and returns of items purchased during the campaign are subject to Urban Project’s current exchanges and returns policy.
- In the event of a return, the amount refunded will correspond to the amount actually paid by the customer at the time of purchase.
- No amount corresponding to discounts, promotions or promotional benefits applied at the time of purchase will be refunded.
Urban Project Product Offer Campaign
- Offer valid for purchases of €80 or more;
- Free 1 exclusive Urban Project product of the customer's choice (Scarf or Tote Bag — refs. 25UPTISSUEBRO-06 / 25UPTISSUECRU-06 / 25UPTISSUEGRE-06 / 25UPTOTEBAGBEI-02));
- Available in the Online Store and Physical Stores;
- Limited to existing supplies;
- Not combinable with other promotions, vouchers, or discounts;
- Valid only on purchases of Urban Project brand items;
Urban Project Outlet Promotion Conditions
40% discount promotions.
Promotion valid on selected items.
Campaign limited to existing stock.
Cannot be combined with other campaigns.
- Online Exclusive
Registration/Newsletter Discount Campaign
- 10% one-off discount.
- Campaign limited to existing stock.
- Cannot be combined with other campaigns/discounts/vouchers.
- Exclusive online.
- This voucher is not issued between November 28, 2025, and November 30, 2025.
Terms and Conditions for the 10% Special Promotion
- 10% discount promotion;
- Promotion valid on select items;
- Promotion valid from August 12 to 17, 2026;
- Promotion limited to current stock;
- Cannot be combined with other promotions;
- Online only.
Exchange conditions:
For exchanges or returns, we offer a period of 15 days from the date of purchase, provided that the product has not been used and is in the same condition as when it was purchased. Please note that we will only accept exchanges for trainers that are accompanied by the original box. We also inform you that no exchanges will be made on items such as underwear, bikinis, swimsuits and boxer shorts. The delivery period for orders may change during promotional periods and sales.
